Seamless E-Learning Technology
We integrate industry-leading digital tools to make your learning experience smooth, intuitive, and convenient.
Tech Support & Success Tips
Everything you need to know to stay connected and trouble-free.
Getting Help Faster
Because home setups vary, please provide as much detail as possible when contacting tech support. To help us troubleshoot quickly, let us know:
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Device: What kind of device are you using?
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Browser: Which web browser are you on?
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Connection: Are you on Wi-Fi or Ethernet?
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Reboot: When was the last time you restarted your computer?
TECH POLICIES
For more information, review the Montessori Live Policies Page.
Important Note:
The practicum course features ten synchronous sessions conducted via Zoom. To participate, please ensure you have downloaded and installed the Zoom software prior to the first meeting.
Post to the Introduction Forum
💬 Connect & Collaborate: Engaging in forum discussions is a powerful way to share insights and build a vibrant online community together.
Headphones / Headset
🎧 Optimize Your Audio: Using a newer headset or headphones keeps echo and distortion to a minimum, ensuring a distraction-free learning environment for everyone.
Optimize Your Connection
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Get Closer: If you are on Wi-Fi, move closer to your router. For the most stable connection, plug directly into your router using an Ethernet cable.
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Manage Bandwidth: High-definition streaming, online gaming, or large downloads by others in your home can drain your internet speeds. Ask household members to take a internet break until your session wraps up.
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Required Software Checklist
Make sure your digital workspace is ready for class:
[ ] An Updated Browser: Keeps your live chats running without lag.
[ ] Word Processor: Capable of saving files in standard .doc format for grading.
[ ] PDF Reader: Necessary for downloading and printing your Montessori curriculum documents.
Course Documents & Downloads
All Montessori Live forms, handbooks, and study materials are provided in standard Adobe PDF format.
📄 Need a PDF Viewer? To view and print these documents, ensure you have the latest free version of Adobe Acrobat Reader.
💻 Alternative Office Suite: If you don’t use Microsoft Word but need to download and format your course assignments into the required .doc files, you can download Apache OpenOffice for free.
Additional Requirements
To thrive in our blended program, students must have a computer less than 4 years old, a dedicated USB headset with a microphone, a high-speed internet connection (25+ Mbps recommended), and verified access to a Montessori classroom environment for required materials practice and observations.
We're Here To Help!
Mailing Address
PO Box 50640, Summerville, SC 29485
Hours
T, W, Th, F
9am – 5pm ET
Call Us
1-833-366-5483